Of course, every sign business can benefit from speeding up their workflow. The faster products are out to your customers, the more satisfied they will typically be.
The design process is often one of the most time consuming areas of a sign project. Besides the designers taking their needed time to create a customized and unique creations, the time taken with design approval is one of the biggest headaches for many shops. Between waiting for the customer to open up their email to see the proof and being unsure if they even seen the email to figuring out exactly what the customer wants changed – there is much time wasted. This is where the ShopVOX online design proofing can greatly speedy up the process while adding some extra bonus features. Here is how:
Upload your proof securely into ShopVOX: When you upload your proof to your ShopVOX account, it will remain in your sign business management software until you delete it. This is beneficial as it protects your work from being lost or damaged if anything were to happen to your office computers.
Email design proofs for easy online proofing: With ShopVOX, you offer your customers online proofing that is hassle free. After you upload your proof, you can send it any time to your customer for online reviewing. Here is an image of proof uploaded page. Simply click the “Send Review” button to send off to customer.
Customer approves or detail changes wanted easily online: People do not like downloading files onto their computers these days. That is why cloud based systems are become increasingly popular. The demand is there! So, when a customer can view the design proof and make their changes online instead of on their computer, this often leaves an impressive image of your business. It makes the design process so much simpler for all involved. If you are a ShopVOX user, use this online proofing feature to market your services! Here is a sample of what the customer will see online.
Track your customers’ activity: The ability to track to see whether or not your customer has seen the proof yet is very helpful in so many ways. You can see the last time they viewed the proof and how many they did. This can help you time follow up calls better and learn a little bit about your customer’s personality.
Keep track of revisions safely. When notes from customers are sent to you through ShopVOX, they are there to stay. This can be very helpful if one of your designers calls out for the day and a project needs to be complete. Another designer can jump in and review all customer notes associated with this design proof.
With ShopVOX’s online proofing, your sign shop will be able to produce a smoother proofing process which will save time, frustration, and even money. Share with us how it has benefited your business in the comment section below. We love hearing from our customers. If you are not yet using this feature, then may I ask, “What are you waiting for?” Come on. You got it, now use it! Speedyup your sign shop’s workflow!
Come back in two weeks for the next helpful article in this series!
Joanne Cipressi is the Content Marketer and Social Media Manager at shopVOX inspiring business owners to better manage their careers, employees, customers, projects, production, invoicing, and all other areas of their management needs through tips and motivation.