Sales Leads
Finally a CRM that doesn’t get in your way.
Manage your incoming leads with simple, easy to use dashboards.
When your customer calls for those t-shirts, quickly create a new lead and add the details. Attach any assets to a lead (customer logos, images, spreadsheets, forms, or more).
Assign your rep to follow up — you’ll receive follow up reminders to ensure that no lead falls through the cracks.
Estimating and Quoting
Quote, sell, and produce every process:
- Embroidery
- Screen Printing
- Direct to Garment
- Heat Transfer
- Dye Sublimation
Have it your customer’s hands faster than the other guy – email quotes directly to your customers.
Flexible Print Pricing
Highly configurable pricing tools let you price products/services the way you want.
Grid-based pricing is fully supported.
- Price your screenprinting based on quantities and number of imprint colors.
- Price your embroidery based on quantities and number of stitches.
- Add any type of setup charges, digitizing fees, rush charges.
Import your best-selling garments into shopVOX through spreadsheet.
Sales Orders
Create orders from scratch or convert from a quote.
Generate work orders with every detail you need – size breakdowns, colors, setups, locations, stitch counts, ink colors.
With all your order details in one system – you’ll stop errors dead in their tracks.
Attach purchase orders from your customers to the sales orders.
Invoicing
Get paid faster – email invoices directly to your customer with a link for them to pay the balance.
Use your Collections dashboard to see who owes you money. Send statements and follow-ups to ensure you collect.
Send your closed invoices and payments to accounting with our seamless Quickbooks and Xero integrations.
Vendor Catalogs
No need to manually setup 1,000s of different t-shirts and garments.
Your favorite suppliers’ product catalogs are integrated right into shopVOX.
Out of the box, you’ve got access to
- Sanmar
- Alpha Broder / Bodek
- American Apparel
- TSC Apparel
Set your markups based on your cost (piece, dozen, case). Add garments to quotes and orders directly from their catalogs.
Resources
In shopVOX you are able to allocate an amount of time to your staff and machinery. That way when they are booked producing jobs, you can get a good of idea of what you can squeeze in or rearrange to meet production deadlines.
- Drag and drop resources
- Bookings and assignments
- Filter by date, machine and/or person
Scheduling
Take the hassle out of scheduling. Put an end to costly meetings and constant back and forth.
Assign and schedule employees to steps on your jobs.
Schedule which job goes on which press or machine.
Each employee has a dashboard that lists tasks specific to them. Automatically send them an email with their schedule every morning.
Job Boards
Easily track all your jobs with our Electronic Job Boards.
No more paper job tickets or messy dry erase boards. Get the birds-eye view or drill down to get the detail you need.
- Want to see all jobs need to ship tomorrow? Easily done is less than 10 seconds.
- Want to see everything currently on press? No problem.
- Want to check status on that VIP customer’s order? No time at all.
Pain Free Proofing
End the confusion and take proofing out of your inbox. Upload your t-shirt proofs to shopVOX. Then send to your customer with one click.
Your customer quickly approves the proof or tells you what changes they’d like to make.
shopVOX will automatically update the job status for you, and even send notifications to your designer.
- Customer approvals with date and time stamps
- Staff notifications
- Version and approval history
- Local artwork file path
Configurable Workflows
Your workflow templates are what you use to track production on your jobs – the blueprints for producing on time.
That order you just got for 120 screen-printed shirts is different from the order for embroidering 2 dozen polos. You should track them separately.
Workflow templates allow you track every step of your job, schedule your employees and machines, and ensure you deliver on time.
Reduce mistakes by following the same repeatable process for similar jobs.
Dashboards
Nothing helps an entrepreneur better than the data from their business. Always be aware of what’s happening without even pulling a fancy report.
- Visual dashboards for customers, business intelligence, jobs and more.
- Company wide and user based.
Reporting
You’ve got access to a full suite of 43+ industry standard reports
- Aging invoices
- Sales tax
- Completed orders
- Job times
Pull your own data – custom reporting is also available.
Permissions and Notifications
Set up user roles to control who has access to what information and features in your account.
Send notifications via push or email for the different events that happen inside shopVOX.
