Excellent customer service is vital for any business and can certainly be a huge reason why a customer becomes a repeat customer. Sign shops primarily deal with other business owners creating signage of all types. When dealing with other business owners or managers, your customer service team, as well as any other staff members that deal one on one with customers, need to deliver professional, prompt and knowledgeable service. Can a sign shop management software program really help? Of course and here are some ways how shopVOX can really impress your customers:
As a shopVOX user you have access to your shop’s business intelligence that can greatly improve customer service! Make sure you are taking advantage of this feature.Have you experienced improved customer service at your sign shop due to shopVOX? If so, please include your story in the comments below.
~ The signVOX team.