Over the years working with shopVOX customers, we’ve noticed a pattern.
Most shops set the system up, get it running, and then focus on the day-to-day work of the business.
Jobs come in.
Production moves.
Customers need answers.
And the system does what it’s supposed to do.
But when we look closer, we often see the same thing: shops are using maybe 70% of what shopVOX can do.
Not because anything is broken.
Simply because workflows evolve over time.
What that looks like in real shops
When we review setups with customers, we commonly see things like:
• Pricing rules that haven’t been updated in a while
• Production boards that could be clearer or more structured
• Sales-to-production handoffs relying on notes instead of workflow steps
• Features that were added to shopVOX but never adopted
None of these are major issues on their own.
But together they create friction.
Quoting takes longer than it should.
Production visibility isn’t as clear as it could be.
Teams work around the system instead of letting it support them.
Why this happens
It’s not surprising.
Running a shop leaves very little time to step back and optimize systems.
Most teams focus on keeping work moving, not revisiting how the system is structured.
And when new features are released, it’s easy to miss opportunities that could make things easier.
Taking time to level up
That’s one of the reasons we’re hosting LEVEL UP, a one-day shopVOX customer summit alongside ISA Sign Expo in Orlando.
The goal isn’t theory.
It’s practical time spent looking at the parts of shopVOX that affect daily operations:
• quoting and pricing setups
• production boards and job visibility
• sales to production handoffs
• costing and profitability tracking
• features many shops don’t realize they’re underusing
You’ll also meet our new Product Manager, hear what’s coming next on the shopVOX roadmap, and have the opportunity to share feedback directly with the team building the platform.
Event Details
LEVEL UP – shopVOX Customer Summit
April 8
Orange County Convention Center, Orlando
Held alongside ISA Sign Expo
Includes training, roadmap discussion, and time with the product team.
Final thought
If you’ve ever felt like shopVOX is working, but could be working even better for your shop, this day was designed with you in mind.
You can see the full details and reserve your spot here: MORE INFORMATION