New in shopVOX PRO: Pass Credit Card Fees to Your Customers | shopVOX

New in shopVOX PRO: Pass Credit Card Fees to Your Customers

Features
July 3rd, 2025

We get it — credit card processing fees add up fast. For shops running tight margins, every dollar counts. That’s why we’re excited to introduce a long-requested feature now available in shopVOX PRO: the ability to automatically add a credit card fee.

What’s New?

With this update, PRO users can now set a default credit card fee %.

This means you can recover processing costs instead of absorbing them — and protect your bottom line in the process.

Why This Matters

Credit card fees often range from 2.5% to 3.5%. That may not sound like much — until you multiply it across every job you run in a month.

Passing that fee on to customers (where legally allowed) can:

  • 💵 Improve your profit margins

  • 📉 Offset rising payment processor costs

  • 🧮 Provide more accurate cost reporting

A Quick Heads-Up on Compliance

Important: Not every jurisdiction allows credit card surcharges, and rules can vary by region and card brand (like Visa or MasterCard). It’s your responsibility to make sure you’re in compliance with local laws and regulations before enabling this feature.

Isaac Thomas from Sign Solutions says ""I like that! This is a great feature, and I'm grateful the dev team was able to implement it. Many headaches will go away."

How to Set It Up

Setup is fast and simple — just head into your Transaction Settings to turn it on then Payment Settings in Accounting to assign a fixed percentage.

📘 Check out the full step-by-step guide →

Not Using PRO Yet?

If you're currently using shopVOX Express, this feature (and many others) is available in PRO — the version of shopVOX built for businesses who want more customization, automation, and control.

👉 Book a PRO demo to see it in action →

Bottom Line:
If credit card fees are eating into your profits, this new tool in shopVOX PRO helps you take back control — and keep more of what you earn.