ShopVOX’s co-founder Rao along with team members Lila and Aaron attended Big Star’s onsite implementation. They spent the week training the energetic, funny and enthusiastic Big Star Branding Team on shopVOX’s new processes.
They held informative meetings every day demonstrating how shopVOX can solve common workflow and communication problems . They also introduced new tools that will help Big Star’s team track orders and help their customers more efficiently.
They worked closely with the Sales Manager, James Daniels, showing him how to better manage and organize sales leads in shopVOX. He was impressed with how simple but thorough the sales lead process is implemented within this software.
Our staff also spent a lot of time with the Production Manager, Michael Rowe. Michael is the son of the owner, Kathy Rowe. This week together with Michael allowed us to show him how to customize shopVOX to work best with the way Big Star runs, as well as to precisely explain how different features of shopVOX can best be used for his business.
Joanne Cipressi is the Content Marketer and Director of Social Media at shopVOX inspiring business owners to better manage their careers, employees, customers, projects, production, invoicing, and all other areas of their management needs through tips and motivation.