FAQs – Frequently Asked Questions

Does shopVOX work outside the USA?

Yes, ShopVox is built for the whole world. Anyone anywhere in the world can use it.

Is there a free trial?

Yes a 15 day trial is available of Express, go ahead take it for a spin. We don’t offer a free trial of our PRO version however. You can take a live webinar of PRO by clicking here.

Is a credit card required during the free trial

No Credit Card Required during the free trial of Express. We just want you to fall in love with our product.

What happens after the free trial?

You will be notified 2 days before your trial expires. Just convert to a paid subscription plan of your choice (Express or Pro) and you can keep going as long as you like with the monthly subscription.

How good is shopVox's customer support, even during the Free Trial?

You will always get 24/5 support, via our Live Chat system. If you’ve any doubts (even during the Free Trial), we are there for you. You can ask us anything…Providing awesome support is our mantra. If you visit our testimonials page, you will see how some of our customers are complimenting us for the awesome customer support we provide. That makes us feel proud.

Again…24/5 Customer Support is available even during the free trial, via Live Chat.

Does ShopVox work on Computers/Tablets/Smart Phones?

You betcha!. It is a responsive UI design, it will conform with any desktop/laptop/tablet/smart phone. Built ground up with latest technologies. Extremely scalable, fast and easy to use. Use it on your computer, tablet or phone, it is responsive.

How secure is shopVOX?

ShopVox is built on a secure platform with high level encryption. Just as much as you care about the security of your data, we at ShopVox care about it. Basically, everything on your ShopVox account is safe, secure and password-protected.

Does ShopVox come in other languages?

We can support several different languages. If your language is not available just ask, we will get it done in no time.

Are there any contracts for the paid plans?

There are no contracts, no up front fees, you have nothing to lose except love it. We earn our money every month. We give you a great product and excellent customer service, if not you can cancel.

Do you have per user pricing?

Every package comes with one user and you can add as many users as you like for a small monthly cost depending upon the package.

What types of payment do you accept?

We accept all major forms of credit cards. We do not accept PayPal or Checks. You can signup online and then we will alert you 3 days before the trial expires at which time we will send you a link to enter your credit card info and from that point on it charges automatically once a month on the same date. You can cancel anytime.

What web browsers work with shopVOX?

ShopVOX works best with Chrome 4 and higher, Firefox 3 and higher. ShopVox works on Computers, Tablets and Smart Phones.