Learn

Whether you’re still deciding which business management software to pull the plug on or you’re already one of us, we will teach you anything there is to know about shopVOX so that you can get the best out of the app as well as your business. Our support team is available 24 hours a day Monday through Friday and ready for anything.

Undecided or excited to know more?

Join our webinar to see what shopVOX can do for you first-hand. Kevin will walk you through the entire life cycle of an order and show you all the ins and outs of the app.

Get the picture

Get a sense of the workflow and user interface by watching these short videos. You’ll see how shopVOX deals with sales leads, quotes, invoices, and most importantly, jobs in production.

Sales

Sales leads

Keep track of your leads, estimate their value, create notes or see what stage they’re in, all in one place.

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Sales

Quotes

Create quotes for any item from your database with efficiency and ease, set up pricing in a variety of ways and create categories.

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Sales

Sales orders

Move a quote straight into an order, set or change due dates, create jobs or add details.

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Sales

Invoices

Once an order is complete, create an invoice and email your customer in a matter of seconds straight from your shopVOX account.

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Sales

Companies

Keep all your customer data organized, including any transaction history, files or notes attached.

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Production

Online proofing

Upload files with drag-and-drop, send them to customers for online review, add comments or assign tasks to team members.

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Production

Job boards

Schedule jobs, see due dates or keep track of what stage your jobs are in.

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Production

Dashboards

Get an instant overview of any important information, such as job statuses, transactions or customer relationships.

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Just signed up? Dive right in!

We have 5 full-featured online courses prepared to teach you how to set up
and run your business with shopVOX.

Start Here – Plan for Success

Learn all the ropes to get the best out of your shopVOX. This is the best practice guide to implementing our shop management software.

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Set up Your Shop Like a Pro

Get your shop up and running in no time. This course walks you through the account setup process.

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Master Pricing in shopVOX

An in-depth course on our powerful pricing engine. Learn how to manage pricing for your custom signs, print, apparel or pretty much anything you want.

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Guide for Apparel Decorators

A step-by-step guide on using shopVOX for screen printing, embroidery or dye-sublimation printing.

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Guide for Sign Companies

A step-by-step guide on using shopVOX for sign companies, large format printers, and more.

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Guides at the ready

Need a quick hand with something? Hundreds of detailed guides are always at your disposal to help you get a hang of every shopVOX feature.

Getting started with shopVOX

New to shopVOX Pro? Start here.

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Configure shopVOX PRO for your shop

Learn how to customize shopVOX to make it your own.

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Connect Quickbooks or Xero

Eliminate double entry with these step by step guides on setting up your Quickbooks or Xero accounting integration

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Products and Pricing

Learn how the pricing engine works, how to setup products, and best practices for pricing.

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Managing your Customers and Leads

Our best practices for tracking sales leads, following up with customers, and everything CRM in shopVOX

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Quoting, Order Management, and Invoicing

Learn how to send quotes to customers, manage your orders and purchasing, and get paid.

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Production Management

Our best practices for using your Workflow Templates, Job Boards, and Online Proofing to produce your jobs with fewer mistakes and missed deadlines

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Sign and Large Format

Learn all about using shopVOX for signage and large format printing.

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Apparel

Learn all about using shopVOX for apparel decoration like screen printing and embroidery

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Automation and Integrations

Learn about shopVOX APIs and Integrations, automating boring tasks, and using Zapier to connect your other apps to shopVOX

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Selling online with shopVOX eCommerce

Make it easier for your customers to shop with you with our cPortal, Shopping Cart, and Webstores

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Monitor your business with Reporting

Learn all about the dashboards, reports, and custom reports within shopVOX. Track KPIs and learn what you need to focus on at a high level

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FAQs and Troubleshooting

A regularly updated list of the most commonly asked questions by shopVOX users

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shopVOX Job Board

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Show all categories (8)

Keep up with the news

Feature updates, competitions, industry news, we share all of that with you on
our blog. Here are the latest posts:

Apr 3, 2020

Check out the Winning Flag and Banner Design

In March we ran our first Flag and Banner Design Contest. This contest was open to…

Mar 30, 2020

The COVID-19 Survival Guide for Custom Businesses

This is a challenging time for custom shops all around the world. Sign shops, print shops,…

Mar 28, 2020

Looking at the Positives During COVID-19

Looking at the positives, a note from Haylee Benton I’ve had so many customers over the…

Go to the Blog

Let’s talk shop

Join forces with fellow shopVOX users. shopTALK is a private community platform created exclusively for our users where you can follow our daily development changelog, ask other users for advice or request and discuss new features with other users as well as the shopVOX team.

Go to shopTALK

Frequently asked questions

Is there a free trial?

Yes, there is a 15-day free trial of Job Board. Even though we don’t offer a free trial of Pro, you can join a live webinar to get a sense of what it can do for you and how.

Do I need to submit my credit card details to get the free trial?

No, there’s no credit card details required so go ahead and give it a go already!

What happens after the free trial?

You will be notified 2 days before your trial period expires. Then you can choose a subscription plan of your choice (Job Board or Pro) and continue to enjoy your shopVOX account with a monthly subscription.

How good is the shopVOX customer support (even during the free trial)?

We are at your disposal via Live Chat 24 hours a day, Monday through Friday, free trial or not. We take pride in our exceptional customer support so don’t hesitate to get in touch with us. Whether you just have a question or need a hand with something, we’re always happy to help!

Does shopVOX work on computers, tablets and smartphones?

Absolutely! It is a responsive UI design that you can use on any device of your choice.

How secure is shopVOX?

shopVOX is built on a secure platform with high-level encryption. We care about your data security just as much as you do.

Does shopVOX come in other languages?

Yes, shopVOX comes in English, Spanish, Dutch, French, Portuguese or Danish. If your language is not available, just ask! We will get it done in no time.

Are there any contracts for the paid subscriptions?

No contracts, no fees in advance, just excellent service. And if you find it’s not for you, you can cancel anytime.

Do you have per user pricing?

Every package comes with one user, but you can add as many users as you like for a small monthly fee depending on your subscription plan.

What type of payment do you accept?

We accept all major credit cards. We do not accept PayPal or checks. After your free trial expires, we will send you a link where you can enter your credit card details. You will be then charged automatically on the same day every month so that you don’t have to worry about it.